All cancellations, transfers, or refunds must be requested in writing and confirmed by Safety Unlimited.
All of our online courses come with a full money back guarantee offer. If, for whatever reason, you are not satisfied with one of our courses, you can request a full refund.
Once enrolled, simply send us an email requesting a refund and we will credit your account. The refund excludes any course books and shipping fees once items are already shipped.
This refund offer applies up to 30 days or until the point you complete the online training course, whichever comes first.
After the allotted 30 day refund period, if a student will not be completing their online training, the student (or Corporate Administrator) may request a credit that can be used in the future toward other products or services. The credit does not expire, and can be transferred to other students. The written request to receive a credit must be submitted within 1 year of enrollment.
Customers are allowed to transfer to another online course (or from one student to another) at any time before the completion of their training. The following conditions may apply to the transfer based upon the individual circumstance:
If a student is unable to attend a class or testing session for which they have registered, he/she must contact Safety Unlimited in advance to either transfer or cancel the registration.
Safety Unlimited will offer a full refund if the student cancels 15 or more calendar days before the start of the class.
Cancellations received 14 calendar days or less before the start of the class will be charged a fee of 20% of the tuition.
Students are allowed to transfer to another scheduled class or testing session (or from one student to another) 2 business days or more before the start of the class at no charge.
Transfers received 2 business days or less before the start of the class are subject to a rescheduling fee of 10% of the tuition.
All transfers must be made in writing via email and are not considered valid unless the student receives written confirmation from Safety Unlimited. Without written confirmation, the student will be treated as a "Classroom No Show."
Registered students who do not contact us in advance to cancel their registration and do not attend their scheduled class will be charged the entire class fee.
If Safety Unlimited cancels a class or testing session, students will be offered one of the following options:
The online and classroom portions of a blended course will be treated as separate components of the course. The respective refund policies are in effect for each component.
Refunds are not allowed on Advance Purchases or Training CDs.
Any exceptions to these policies must be made in writing.