Having the right software is critical to taking our courses. Fortunately, determining whether you have the appropriate software or not is as simple as clicking the Analyze My System button on our system analysis page. If your computer doesn't check out, the links to the sites where you can download the free software are provided. If you do check out, you're ready to go!
Before you can start your online training, you need to make sure you have the right software to take it. Most computers are pre-fitted with the appropriate software requirements, but it's important to be sure you have the appropriate and most up-to-date version of that software.
In order to start you on that path, we've developed a tool that can Analyze Your System to determine whether or not you have the correct software. This tool not only identifies the software, but it also ensures you have a version that is recent enough to allow the course to function properly. If you do not have the required software, or a recent enough version, it will direct you to the place on the internet where you can get that software--it's all free.
Only a small handful of software packages are required to run our courses. Let's look at what they are, what they do, and where you can find them.
Your browser is what you use to surf the internet, take our courses, and read instructive and helpful safety training newsletter articles. You're using it right now.
There are a variety of browsers available for use and which one you use usually comes down to what your computer has installed and your own preferences. For example, Windows machines are typically preloaded with Internet Explorer while Apple machines are preloaded with Safari. Other browsers you can download from the internet, such as Google Chrome and Mozilla Firefox. These constitute the four most prominent browser types and the ones to which our courses are best suited.
Often, if you're having difficulty with a course opening, playing, or being generally problematic (it's rare, but it happens), switching to a different browser solves that problem.
It's important to keep your browser up-to-date. Usually browsers have features that allow them to update themselves automatically.
Adobe Flash Player
Adobe Flash Player is essentially what runs the majority of our courses. While you don't need Adobe Reader to take a course, without Adobe Flash Player you will be unable to open your training. In most cases, Adobe Flash Player is not pre-installed on your machine. You'll have to visit the Adobe website, download the software to your desktop, then doubleclick the file and follow the prompts to install the software.
If you do not have a current version of Flash installed, this may be the most complicated step in the entire training process (and it really isn't that difficult). If you have difficulty installing this product, you can always contact our support line for assistance.
Adobe reader is used to open your certificate of completion as a portable document file (pdf). Like Adobe Flash, this software is not always pre-installed on your computer. Some computers do have it pre-installed, while others have their own pdf readers that work just as well. If the System Analysis tool does not detect a pdf reader of any kind on your computer, you can download it from the Adobe Reader site.
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